Privacy Policy

This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website, use our products or services, or interact with us.

Effective Date: 25 August, 2026

At Paavis, we believe trust starts with transparency. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, use our products and services, or otherwise interact with us.

By using our website or services, you acknowledge that you have read this Privacy Policy.

Who We Are

Paavis develops Trust Intelligence software that helps organizations measure, understand, predict, and improve customer trust.

Information We Collect

The information we collect depends on how you interact with us.

Information You Provide

You may provide information such as:

  • Name

  • Email address

  • Company name

  • Job title

  • Phone number

  • Account credentials

  • Billing information

  • Communications with us

  • Information submitted through forms or surveys

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Time spent on pages

  • Referring website

  • Website interactions

  • Cookie preferences

Customer Data

Customers using the Paavis platform may upload or connect business data needed to generate Trust Intelligence reports.

Customers remain the owners of their data.

Paavis processes customer data only for the purposes described in applicable customer agreements.

How We Use Information

We use information to:

  • Provide our products and services

  • Create and manage customer accounts

  • Generate Trust Intelligence analyses

  • Improve our products

  • Respond to support requests

  • Communicate about products and updates

  • Send newsletters where consent has been provided

  • Maintain website security

  • Detect fraud or misuse

  • Meet legal obligations

We only process personal information where we have an appropriate legal basis.

Legal Bases for Processing (GDPR)

Where the GDPR applies, we process personal information based on one or more of the following:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests that do not override your rights and freedoms

Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Operate the website

  • Remember preferences

  • Measure website performance

  • Improve user experience

  • Analyze website traffic

More information is available in our Cookie Policy.

Sharing Information

We do not sell personal information. We may share information with:

  • Cloud hosting providers

  • Analytics providers

  • Payment processors

  • Customer support providers

  • Professional advisors

  • Government authorities where legally required

All third-party providers are expected to protect personal information appropriately.

International Data Transfers

Your information may be processed in countries other than your own.

Where required by law, we implement appropriate safeguards for international data transfers, including Standard Contractual Clauses or other approved transfer mechanisms.

Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

  • Improve our services

When information is no longer needed, it is securely deleted or anonymized where appropriate.

Data Security

We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No system can guarantee absolute security, but we continuously review and improve our security practices.

Additional information is available on our Security Practice page.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Delete personal information

  • Restrict processing

  • Object to processing

  • Withdraw consent

  • Receive a portable copy of your information

  • Lodge a complaint with a supervisory authority

We will respond to applicable requests in accordance with relevant laws.

California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the rights to:

  • Know what personal information we collect

  • Request deletion of personal information

  • Request correction of inaccurate information

  • Access information about how your data is used

  • Limit certain uses of sensitive personal information where applicable

Paavis does not sell or share personal information for cross-context behavioral advertising as those terms are defined under California law.

Children's Privacy

Our website and services are intended for business users and are not directed to children under the age of 13.

We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements, or business practices.

The latest version will always be published on this page together with its effective date.

Company Information

Paavis, Inc. is a Delaware C Corporation, incorporated on June 16, 2026.

  • Entity Type: Delaware C Corporation

  • Delaware File Number: 10663729

Registered Address

1522 Western Avenue Seattle, WA 98177 United States

Website: paavis.com

For questions about this Privacy Policy or requests related to your personal information, please contact us at the email: privacy@paavis.com

Or visit our Contact page.